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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bernadette Story Howarth

Bernadette Story Howarth

April 2, 2025

5  out of  5
rating by Bernadette Story Howarth
"I called State Farm with a question about my policies, and Jennifer was so helpful and polite on the phone with me. It’s so refreshing to speak with a person, and not some janky ai. Thank you, Jennifer and State Farm Encinitas!"
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Angie Mikeska

April 2, 2025

5  out of  5
rating by Angie Mikeska
"This group is very responsive and communicate extremely well when you need options."
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Mary Rockland

March 31, 2025

5  out of  5
rating by Mary Rockland
"Jen was so kind and efficient. I couldn’t ask for better service."
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Katie A

March 31, 2025

5  out of  5
rating by Katie A
"I’ve been with Katie’s branch of State Farm for years. I am very grateful for her team’s professionalism and help. I’ve had to file a few claims and they made the process easy. They also always answer my questions and check in from time to time on my needs. I’d also like to point out Jessica has also been a great help. Many thanks!"
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Michele Young

March 26, 2025

5  out of  5
rating by Michele Young
"I am so happy with the team at Katie Beach Harlan’s office! Jessica is always so attentive and kind every time I speak with her. I could not recommend a better office to help you with your insurance needs!"
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Addie Martin

March 26, 2025

5  out of  5
rating by Addie Martin
"Had to update a few policies with Jessica and she made it so easy! She was extremely knowledgeable and kind. I’ve been with Katie Harlan’s office for a few years now and continue to recommend to my friends and family. Thanks Katie and team!"
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Tabitha Sanchez

March 25, 2025

5  out of  5
rating by Tabitha Sanchez
"Jessica is always a ray of sunshine to talk to. She is very thorough and genuinely cares for her clients. She has a solution mindset and explains things completely. I highly recommend her to everyone!!"
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Amber Skiles

March 24, 2025

5  out of  5
rating by Amber Skiles
"I love Jessica Hernandez. She is the best and will get the job done!"
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Mandy Hannan

March 24, 2025

5  out of  5
rating by Mandy Hannan
"This agency is incredible!! They are all so kind and attentive to every need. Jessica is so sweet and determined to help any client. Katie is amazing and will handle every situation efficiently & with precision. Grateful for this team!!"
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Jaime Lynn

March 24, 2025

5  out of  5
rating by Jaime Lynn
"I have been a client for 10 years and anytime I’ve needed assistance, Katie and staff have been there to accommodate me. Their response and attention to detail is top notch. Katie, Jessica, Oz and Carolyn. Thank you"
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Taylor C

March 21, 2025

5  out of  5
rating by Taylor C
"I had the best experience working with Osvaldo. He was incredibly helpful and answered every single question/concern I had. Osvaldo definitely went above and beyond to offer the coverage I needed while also at a better rate than I have been able to get in the past. Katie and all of her staff are 10/10 in every area! Highly recommend this office!"
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Faith Two

March 21, 2025

5  out of  5
rating by Faith Two
"Answered all my questions: very knowledgeable, to the point, and courteous. Talking with Carolyn put me on the right track."
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Joe Dundas

March 20, 2025

5  out of  5
rating by Joe Dundas
"Katie Beach Harlan State Farm always goes above and beyond! I recently worked with Emmeline, and she was an absolute pleasure to talk with—knowledgeable, compassionate, and truly dedicated to helping me find the best coverage. She took the time to explain everything clearly and made the process seamless and stress-free. It’s rare to find an insurance agency that genuinely cares about its clients, but Katie and her team do just that. I highly recommend them to anyone looking for exceptional and personalized customer service!"
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Jessalyn Walker

March 20, 2025

5  out of  5
rating by Jessalyn Walker
"I’ve had rewarding experiences throughout my time with this agency but recently had the opportunity to engage with Emmeline. She was a consummate professional and a delight to work with. Her demeanor put me at ease and took some of the anticipated sting out of the conversation. Can’t recommend her highly enough!"
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Tonya Mangrum

March 19, 2025

5  out of  5
rating by Tonya Mangrum
"Nothing but the BEST! Five stars simply aren’t enough for Emmeline. Her care, professionalism, & dedication is unmatched! Always goes above & beyond!"
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Nancy Begley

March 18, 2025

5  out of  5
rating by Nancy Begley
"Os is super helpful and friendly! I would definitely recommend this office!"
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Robert Stroud

March 14, 2025

5  out of  5
rating by Robert Stroud
"I recently had the pleasure of working with Jennifer Oldfield on a couple of my policies. I sincerely appreciate her prompt, patient and friendly response to my issues which is consistent with all of my interactions with Katie's staff through out the years. Keep up the good work! Thank you."
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Buffalo Zobel

March 13, 2025

5  out of  5
rating by Buffalo Zobel
"The customer service is outstanding, always looking out for the client. Emmeline was very helpful and courteous."
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Greg Overfield

March 10, 2025

5  out of  5
rating by Greg Overfield
"This team is amazing! Going above and beyond what I expected. Extremely helpful and knowledgeable."
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Jon Upson

February 28, 2024

5  out of  5
rating by Jon Upson
"I have had a number of insurance policies over the years with Katie Beach Harlan and her amazing team and I couldn't be happier! I've never once had any problems and will continue to work with Katie and her team! I definitely want to point out that my contact, Jessica, has been super responsive and has always helped guide me through any questions I've had!"
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R Murphy

February 4, 2023

5  out of  5
rating by R Murphy
"A friend of mine referred me to Os Hernandez at Katie Beach Harlan State Farm Agency. This friend told me that Os was good. He is outstanding. Very helpful and responsive. Os is a total problem solver. Highly recommend."
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Soeker Family

February 4, 2023

5  out of  5
rating by Soeker Family
"This is the first insurance agency I don't dread calling. The staff is always willing to go out of their way to help, especially Michele. Thank you for all you do!"
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Ricardo Gutierrez

January 14, 2023

5  out of  5
rating by Ricardo Gutierrez
"Had a great experience with this office! Very professional and helpful. Ozzy was very helpful and patient with us, choosing a coverage that accommodate our family best! Would definitely recommend Ozzy and his office to anyone interested in excellent customer service and professionalism."
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Ali Shamsa

December 29, 2022

5  out of  5
rating by Ali Shamsa
"Osvaldo was super helpful and helped me get insurance fast on my new car, I definitely recommend him!!"
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J Young

December 16, 2022

5  out of  5
rating by J Young
"Michele was very helpful with general questions when asking about insurance. She was very professional & courteous"